Connectivity between hospital-based laboratories and the physician community plays a pivotal role in the provision of health care because of the ability to send and receive laboratory orders and results electronically. Establishing connectivity with health care providers can help improve the quality of patient care, workflow, and productivity. This capability can even reduce or eliminate costs associated with paper requisitions and lessen the potential for errors entering the process. Although connectivity offers great benefits, hospital-based laboratories still may face many challenges. As the onsite laboratory IT consultant for a major hospital in the Midwest, I have directly experienced some of these challenges.
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