An interview with Anne Daley, Senior Consultant, is featured in the August 2011 edition of the CLSI enewsletter. An excerpt is below:
Tell me about your professional background.
I am formally trained as a medical technologist. In 1978, received a bachelor of science degree in Medical Technology from the University of Wisconsin–Eau Claire, then in 1982 a master of science degree in Administrative Leadership from the University of Wisconsin–Milwaukee. I started as a medical technologist and throughout my career, have always welcomed any opportunity to learn, which through the years, has allowed me to participate in a wide variety of learning experiences.
In addition to my educational background, I have special expertise in quality management systems (QMS). I am certified by the American Society for Quality as a Manager of Quality and Organizational Excellence and as a Six Sigma Black Belt. I am also a certified 7 Habits of Highly Effective People Program Facilitator and have been a Baldrige National Quality Program Examiner.
In addition to my work with CLSI, I have served on the Board of Directors of the Clinical Laboratory Management Association. As a life-long learner, I enjoy networking within our industry and participating in a variety of continuing medical education opportunities.
Describe your work experience, including your current work as Senior Consultant, Chi Solutions, Inc.
Over the past 30 years, my experience has been very broad, it includes laboratory and imaging/radiology operations management in small and large organizations, including consolidated laboratory operations and joint venture laboratories. My experience also includes mergers/acquisitions, quality management, process improvement, cost management, project management, and leadership development.
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