Case Study: Controlling Referral Test Cost and Utilization

April 2014

Like many laboratories across the country, Wake Forest Baptist Medical Center (WFBMC), an academic medical center located in Winston-Salem, North Carolina, was experiencing rising reference laboratory expenses.  After discovering from a Chi Solutions, Inc. (Chi) Performance Analytics (Benchmarking) report that its referral expenses were 16 percent of total expenses and its expense per referral reportable result was the highest of its peer group, WFBMC decided to focus on controlling reference test utilization and costs.

Read more on the strategy WFBMC and Chi took to control reference test utilization costs and the results and value that it brought: click here