Anne Daley co-authors CLSI report "Understanding the Cost of Quality in the Laboratory"

June 2014

Anne Daley, MS, CMQOE(ASQ), CSSBB, CLC(AMT), MT(ASCP)DLM, Senior Consultant for Chi Solutions, co-authored and served as a member of the Subcommittee on Quality Management Systems that produced the Clinical and Laboratory Standards Institute (CLSI) document:

“Understanding the Cost of Quality in the Laboratory; A Report.”
Clinical and Laboratory Standards Institute document QMS20-R—Understanding the Cost of Quality in the Laboratory; A Report introduces the types of quality costs in laboratory expenditures—prevention, appraisal, internal failure, and external failure—and suggests ways that laboratories can apply this information to continually improve their processes, services, and financial well-being.

To read more about this report and purchase it, click here.