7th Annual Lab Quality Confab and Process Improvement Institute

October 1st, 2013

Astor Crowne Plaza, New Orleans, Louisiana

Chi is proud to be sponsoring this year’s 7th Annual Laboratory Quality Confab, where Anne Daley, Senior Consultant, will be a featured speaker.

With reimbursement for clinical laboratory testing falling across the board, innovative laboratories are taking deliberate steps to cut costs.  The upcoming Laboratory Quality Confab 2013 is customized to teach your laboratory team how to achieve impressive and speedy cost reductions, while at the same time improving quality and client service levels.

One source of ongoing waste in the laboratory—and a perfect target for effective cost-cutting—are flawed work processes. Join Anne Daley, Senior Consultant with Chi Solutions, on Wednesday, October 2, for her Management Master Class “Non-Conforming Events in the Laboratory: Determining the True Root Cause and Ensuring Corrective Actions are Sustained,” as she discusses how to best identify problem-prone processes in your laboratory, along with steps you can take to prioritize and speedily implement appropriate improvement.

Critical points to be tackled in Daley’s session:

  • Learn proven ways to quickly spot the actual “true” root cause of a non-conforming event, allowing your team to then fix the right problem with the right solution.
  • Understand why the most common corrective action—retraining of personnel—is often the wrong approach and not only frustrates the staff, but also often creates new issues.
  • Master useful tips you can employ to swiftly and accurately get to the true root cause, then verify it, contain it, and fix it in a way that improves quality and cuts waste and unnecessary costs.

Register for Laboratory Quality Confab!