Achieving the Inspection-Ready Lab

The Dark Report and DARK Daily present the following webinar:

Achieving The Inspection-Ready Lab

Thursday, April 23, 2015 | 1:00 p.m. EDT

Registration is now closed for this event.
Or for more information, call us toll-free at 800-560-6363.

Today’s labs should focus on the goal of being “inspection ready” at all times.
Our expert team will prepare you to meet today’s accrediting standards,
and help you anticipate what you must do to meet future requirements!

The demands of increasing regulatory requirements, and the expansion of existing requirements can place a burden on laboratories like yours as you seek to achieve and maintain regulatory readiness every day—not just when your bi-annual inspection is due.

It’s of the utmost importance then, that you have all the tools you need to drive confidence in thorough preparations in advance of any regulatory inspection. To provide you with the skills and resources you need to make—and keep—your laboratory inspection-ready, join us for an all-new webinar, “Achieving The Inspection-Ready Lab.” This informative 90-minute session will take place Thursday, April 23, 2015, at 1:00 p.m. EDT.

Anne Daley_Headshot_cropped Nora Hess_headshot_cropped
Anne T. Daley, MS, CMQOE,
Senior Consultant
Chi Solutions, Inc.
Nora L. Hess, MBA, MT(ASCP), PMP
Senior Consultant,
Operations Management
Chi Solutions, Inc.


Join our presenters, Anne Daley and Nora Hess from Chi Solutions, in Ann Arbor MI. Ms. Daley and Ms. Hess have extensive first-hand experience with guiding clinical laboratories through the rigid and rigorous process of achieving inspection-ready status.

During this important briefing, our experts will share with you:

  • The most common deficiencies identified in clinical laboratory inspection reports
  • Best practices for avoiding and addressing identified deficiencies
  •  Where regulation is today and what clinical laboratories can expect in the future
  •  Resources available to help you prepare for the inspection

For one low price—just $195 (through 4/13/15; $245 thereafter), you and your entire team can take part in this insightful webinar. Best of all, you’ll be able to submit your own specific questions during the Q&A session following our speakers’ prepared remarks. This is a rich benefit and ideal opportunity for you to address individual scenarios regarding your laboratory!

Get the authoritative advice and the practical guidance you need:

Our experienced team has interviewed COLA, CAP, and The Joint Commission and asked the following questions:

  •  What are the most common deficiencies seen by your inspections teams over the past 12-24 months?
  • What specific advice would you give to laboratories as they strive to be inspection ready at all times?
  • What changes might labs anticipate to regulatory standards in the future?

As a participant of this webinar, Daley and Hess will provide you with a robust list of printed and digital resources available to help your lab attain and maintain inspection readiness.

How to Register:

  1. Online
  2. Call toll free 800-560-6363

Your registration includes:

  • A site license to attend the webinar (invite as many people as you can fit around your conference table at no extra charge)
  • A downloadable PowerPoint presentation from our speakers
  • A full transcript emailed to you soon after the conference
  • The opportunity to connect directly with the speakers during the audience Q&A session

Distinguished Presenters:

Anne Daley_Headshot_croppedAnne Daley
Anne has over 30 years of diagnostic operations management experience in hospital and commercial outreach settings. Ms. Daley performs operational studies for Chi clients with a focus on system integration project management, process improvement, and quality management. Prior to Chi, she directed core and hospital laboratory technical operations for a leading integrated outreach laboratory and health system in the Southwest. Certified by the American Society for Quality as a Manager of Quality and Organizational Excellence and as a Six Sigma Black Belt, she has served on the Clinical Laboratory Management Association Board of Directors and performs various projects and committee work for the Clinical Laboratory Standards Institute. Ms. Daley holds an MS in Administrative Leadership from the University of Wisconsin, Milwaukee.

Nora Hess_headshot_croppedNora Hess
Nora has 20 years’ experience as a health care administrator, with particular expertise in strategic planning, process redesign, compliance, quality management, and cost reduction. Currently, she performs a variety of operational studies for Chi clients, including operations assessments, quality audits, lean design, acquisition due diligence and integration project management, and consolidation assessment and facilitation. Prior to Chi, Ms. Hess served as laboratory administrative director and compliance officer for a Florida health system, directing growth via acquisition and market penetration while improving costs and efficiency. An ASCP-certified medical technologist, Certified Healthcare Compliance Professional, and Project Management Professional, she received her MBA from the University of Sarasota.