3rd Annual Lab Quality Confab
Atlanta, Georgia
Below are the presentations that were presented at The Dark Reports’ 3rd Annual Laboratory Quality Confab.
Applying Lean Six Sigma to Patient Registration to Improve Billing Processes
Presented by:
- Nora Hess, Operations Managing Consultant
- Bill Romanelli, Outreach Manager, Washington Hospital Center
Baldrige Basics Part 1
Presented by Anne T. Daley, Senior Consultant
Baldrige Basics Part 2 – Quest for Excellence
Presented by Cindy Gruben, Sonora Quest Laboratories
LEAN BOOT CAMP
Presented by:
- Anne T. Daley, Senior Consultant
- Nora Hess, Operations Managing Consultant
TOOLKIT:
Process Analysis Basics (PDF)
Project Charter Instructions (Word)
Sigma Calculator (Excel)
WorkPlan Template and Issues Log (Excel)
XY Decision Matrix (Excel)