Leaning the Patient Experience (Presented at AHRA Spring Conf)

Anne T. Daley
San Diego, California

Below is the Leaning the Patient Experience presentation and toolkit items that were presented by Anne T. Daley at the AHRA Spring Conference in San Diego, California.

LEANING THE PATIENT EXPERIENCE
Presented by:
Anne T. Daley, Senior Consultant

TOOLKIT:
Leaning the Patient Experience (PDF)
Project Charter Instructions (Word)
WorkPlan Template and Issues Log (Excel)
XY Decision Matrix (Supervisor Example) (Excel)