3rd Annual Lab Quality Confab

Atlanta, Georgia

Below are the presentations that were presented at The Dark Reports’ 3rd Annual Laboratory Quality Confab.

Applying Lean Six Sigma to Patient Registration to Improve Billing Processes

Presented by:

  • Nora Hess, Operations Managing Consultant
  • Bill Romanelli, Outreach Manager, Washington Hospital Center

Baldrige Basics Part 1

Presented by Anne T. Daley, Senior Consultant

Baldrige Basics Part 2 – Quest for Excellence

Presented by Cindy Gruben, Sonora Quest Laboratories

LEAN BOOT CAMP

Presented by:

  • Anne T. Daley, Senior Consultant
  • Nora Hess, Operations Managing Consultant

TOOLKIT:
Process Analysis Basics (PDF)
Project Charter Instructions (Word)
Sigma Calculator (Excel)
WorkPlan Template and Issues Log (Excel)
XY Decision Matrix (Excel)