Chi was founded in 1983 and has provided consulting and management services to more than 700 clients in the United States and Canada.
Benchmarking
Understanding the complexities of the laboratory. Creating efficiency and cost-effectiveness.
We understand the laboratory environment and how critical quality information is to reducing costs and improving efficiency. With that end in mind, we have created the ideal laboratory-specific benchmarking tool to help you drive performance improvement. Our proprietary tool measures cost and productivity and aids in setting appropriate targets to drive continuous improvement in your organization.
Unique Features
- Uniform data validation to ensure consistent test counting, and expense and FTE allocation
- Utilization of proprietary Relative Value Unit (RVU) system
- Test complexity indexing by CPT code for valid peer comparison
- Peer group selection based upon an array of operating characteristics
- Measurement of performance for individual laboratories or multiple laboratories within a system with internal and external peer ranking
- Drill-down benchmarks for individual laboratory sections
- Trending and drift analyses
- Summary reports that interpret our findings and your performance
- Electronic data submission and access to reports
- Easy access to Chi data analysts
Our benchmarking services and comprehensive hospital database were developed in response to our clients’ need for practical solutions for evaluating and improving laboratory performance.
"I have participated in the Chi benchmarking program for over five years. The information received is useful to determine how process improvement initiatives affect financial and productivity performance."
-Barbara A. Blasutta, Executive Director, Hospital Laboratories, Laboratory Sciences of Arizona