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Organizations that form a long-term partnership with Chi grow at more than two times the rate of other labs and their outreach programs contribute over 50% of EBITDA of the hospital as a whole.

Outreach Support
Planning and implementation to help clients understand potential and reach new heights.

Chi has been the undisputed industry leader in outreach strategy and implementation for over two decades. Our company was founded on the premise that hospitals can compete with independent laboratories and imaging centers, win market share, and contribute to the overall profitability of the organization. A summary and description of our key consulting offerings for outreach can be found below: 

  • Strategy - Develop options for business models that will be best for your organization
  • Market Opportunity Assessment - Determine current market share and growth potential with five-year financial projections
  • Capability Assessment - Assess the infrastructure for a successful program including leadership, sales, PSCs, logistics, IT, registration, specimen processing, client services, and billing
  • Profitability Analysis - Profit and loss analysis and turnarounds in profitability
  • Implementation Planning - Provides a detailed plan for implementation of a new program or expansion of an existing program

Outsourced management is not a prerequisite to consulting. Many of our clients have taken our advice and become very successful on their own. Sometimes we develop a synergy with our clients and collectively decide to develop a long-term partnership where the management of the business is outsourced to Chi. We are so confident in our numbers that we guarantee our results. We welcome the opportunity to customize our services based on your needs.

 

 

 

 

"I can say objectively that your team could not have done a better job. The report and all the follow-up work were very impressive and very well done. As one who has been a client of many consulting engagements, I can truly say I haven't seen anything better." -Mike Metzler, former CEO, St. Anne's Hospital